Last Updated: December 2026
Version: v4.1
Important: By creating an account or using the 13bet platform, you are deemed to have agreed to all the terms and conditions below. Please read them in full.
1 General Terms
These terms and conditions constitute a legally binding agreement between 13bet and its users. 13bet is an international online gaming platform offering Live Casino, slots, bingo, and Sports Betting services.
Using the 13bet website or app means you agree to these terms and conditions. If you do not agree with any of them, we ask that you refrain from using the platform.
- These terms and conditions may be updated from time to time
- The latest version will always be available on this page
- Continued use of the platform after changes means you accept the updated terms
- The English version shall be considered authoritative in resolving all disputes
2 Account Register
Creating an account on 13bet is completely free. However, registration with accurate information is mandatory. 13bet reserves the right to close any account found to have been registered with false or incorrect details.
One account per person
Each person may hold only one account. If the same individual is found to have opened multiple accounts, all accounts will be suspended and any winnings may be forfeited.
- Your full name, address, and date of birth must be provided accurately
- A valid email address and phone number are required
- A government-issued ID may be required for identity verification
- Users are responsible for the security of their own accounts
- Your password must not be shared with anyone
KYC Verification: Identity verification (Know Your Customer) must be completed before a withdrawal can be made. This is required to prevent fraud and protect your account.
3 Age Restrictions & Eligibility
13bet is strictly for individuals aged 18 and above. Use of this platform by minors is completely prohibited.
Strict Age Policy: Any account belonging to a person under the age of 18 will be immediately suspended and all associated transactions will be considered void.
- Date of birth is verified at the time of registration
- Age verification documents may be requested at any time if there is reason for doubt
- Allowing minors to access your account is prohibited
4 Deposits & Payments
13bet supports deposits via mobile banking, bank transfer, and various other payment methods. All deposits are credited to your account instantly.
Deposit Rules
- Minimum deposit amounts are set and may vary by payment method
- Only payment methods registered in your own name may be used
- Use of third-party payment methods is strictly prohibited
- All transactions are secured with SSL encryption
- If a deposit fails, please contact your bank or payment provider
13bet will never ask you to send payments directly to a personal bank account. Any such request is likely a scam — please report it to our support team.
5 Withdrawal Rules
Account verification must be completed before you can withdraw winnings from 13bet. Identity documents are required for your first withdrawal.
- Withdrawals are typically processed within 24–48 hours
- A minimum withdrawal amount applies
- Withdrawals must be made using the same method used for the deposit
- Bonus funds must meet wagering requirements before withdrawal
- Withdrawals may be suspended in cases of suspicious activity
- Bank transfers may take an additional 1–3 business days
6 Bonuses & Promotions
13bet offers a variety of bonuses — welcome bonuses, reload bonuses, free spins, and more. Each bonus comes with its own terms and conditions, which you should read before claiming.
What is a Wagering Requirement?
A wagering requirement refers to how many times you must bet a bonus amount before it can be withdrawn. For example, a BDT 1,000 bonus with a 30x wagering requirement means you must place BDT 30,000 in bets.
- Each bonus has an expiry date — unused bonuses will be forfeited after that period
- A new bonus cannot be activated while another is already active (in certain cases)
- A maximum bet limit may apply when playing with bonus funds
- Not all games may contribute equally toward bonus wagering
- Attempting to claim bonuses fraudulently will result in account suspension
Full terms for each bonus are listed separately on the relevant promotion page. Please read them carefully before opting in.
7 Gaming Rules
All games on 13bet use certified Random Number Generator (RNG) technology and are regularly audited by independent testing agencies. Live Casino games are streamed live from professional studios.
- Game outcomes are entirely random and fair
- If a game is cancelled due to a technical error, the bet will be refunded
- If a disconnection occurs during a game, the server record will be considered final
- Table limits apply to certain games — details are listed on each game's page
- Accounts found violating fair play policies will be suspended
8 Prohibited Activities
Involvement in any of the activities listed below will result in immediate account termination, and all funds and winnings may be forfeited.
These activities are strictly prohibited and may result in legal action.
- Operating multiple accounts under the same identity
- Attempting to manipulate the bonus system
- Use of third-party payment methods
- Money laundering or fraud
- Introducing hacking tools, viruses, or malicious software to the platform
- Harassing or threatening other users
- Collusion or match-fixing attempts
- Using automated bots or unauthorized software
9 Responsible Gaming
13bet believes gaming should be about entertainment. We take responsible gaming seriously and are committed to the wellbeing of all our players.
- Option to set your own deposit limits
- Gaming break and self-exclusion options
- Our support team is always available to help
- To learn more, visit our Responsible Gaming View Page
10 Privacy & Data Protection
13bet handles all user personal data with the strictest confidentiality. We never sell personal information to third parties.
- Your information is used solely for service delivery and security purposes
- Information may be shared with regulatory authorities where legally required
- For more details, visit our Privacy Policy Read
11 Limitation of Liability
13bet is committed to delivering the best possible experience through its platform. However, there may be times when service is disrupted due to factors beyond our control.
- Liability is limited in cases of technical errors or server issues
- 13bet is not responsible for issues caused by internet connectivity problems
- No liability for third-party service failures
- Players bear full responsibility for any losses incurred while playing
12 Changes & Updates
13bet reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or an on-platform notification.
- Using the platform after any changes will be considered acceptance of the new terms
- You are advised to visit this page regularly
- The date of any change will be noted at the top of this page
If you have any questions about our terms, contact our support team at:
[email protected]
FAQ
No. Each individual is permitted only one account on 13bet. If the same person is found to have opened multiple accounts, all accounts will be closed and any deposited funds or bonuses may be forfeited.
If wagering requirements are not met before the bonus expires, the bonus funds will be forfeited. Your original deposit and any winnings earned during wagering will not be affected.
To close your account, please contact our support team. We recommend withdrawing any remaining balance before closure. For self-exclusion options, visit the Responsible Gaming page.